Director of Cloud Operations at BigHand

  • Anywhere (100% Remote) Only
  • BigHand
Job Description:

Key Responsibilities/Accountabilities

  • Actively promoting DevOps ways of working between teams and SRE best practice Part of the Senior leadership team in BigHands technology function, managing a team of Engineers
  • System provisioning and automation, monitoring, metrics, scalability, security and hardening
  • Working with other engineers, providing the platform, templates and knowledge to - deliver a smooth automation process from the start to the end of the project lifecycle Helping maintain Infrastructure as Code, alongside Docker & Kubernetes/AKS for containerisation
  • Have full ownership of the infrastructure platform technical strategy
  • Be responsible for the health and upkeep of the critical services
  • You will be a passionate technologist who is excited about automation and engineering, and building future proof production reliable platforms, ensuring operational excellence is met throughout
  • Manage the technical incident response to service outages
  • Accountable for meeting the SLA’s and KPI’s defined for the applications on the Azure platform
  • Managing the on call support rota

Skills/Experience Required

  • Strong understanding of Cloud technology
  • Experience working in a highly available production environment
  • Excellent knowledge of immutable infrastructure, Infrastructure as Code, Continuous - Integration and Continuous Deployment
  • Deployment of Infrastructure using Terraform, Packer, AKS
  • Experience with Azure DevOps Piplines
  • Experience of networking
  • Excellent understanding of security and automating security in the pipeline.
  • It would be highly beneficial if this individual comes from a software engineering - background
  • Programming and scripting skills e.g. C# & Powershell
  • Familiar with Agile methodologies
  • The ability to lead, manage and inspire other members of the DevOps team
  • Familiarity with IaaS and managing Windows Servers for legacy support while we - migrate to PaaS, creation of images using Packer Understand and keep up to date with business specific technologies & systems
  • Excellent communication skills
  • Excellent organisation and time management skills
  • Excellent analytical and problem solving skills, combined with the ability to - provide quick resolution to problems- Previous experience of leading and managing a Cloud/DevOps team

Interview Process

  • We run a two stage interview process.
  • 1st Interview - Hiring manager
  • 2nd Interview - Hiring Manager and wider tech leadership team

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