QA Analyst

Job Description:

Over the last 14 years, we have helped over a million satisfied customers move and manage their money. Our award-winning product portfolio allows our customers to make low-cost multi-currency payments across various payment products.

From travel money to transfers, currency hedging, to expense management, we are focused on a single goal of making it easy for our customers to manage and move their money.

As a business, we are committed to delivering value to our customers through the combination of advanced payments technology and personal expert service

A QA analyst at the Equals group is a details oriented and creative individual who cares deeply about quality products. Ruthless in finding problems, they work hard to raise issues so that a customer will never see them.

We’re looking for people from a variety of backgrounds, who can bring a fresh set of eyes and perspective to our teams. Working closely with the engineers and product, they ensure our projects are up to specification, comply with regulatory requirements and work smoothly for our customers.

Who you are

• A motivated and ambitious person who wants to help our products be the best they can be, and take ownership of the quality

• Help push the Equals Group brands further in fantastic customer journeys, and ease of use Use creative thinking to find edge case issues, and constantly strive to improve our testing processes

• Providing business impact and driving continuous improvement whilst stretching themselves and learning new skills

Responsibilities

• Working with engineers, product owners, design, and a team of QA analysts to ensure our products are of the highest possible quality

• Writing and executing test plans to detect usability and performance issues

• Championing for the quality of our products across the business

• Ensuring cross-platform and cross-device functionality of our products

• Report bugs and errors to development teams

• Help troubleshoot issues

Essential skills

• Ability to document and troubleshoot errors

• Experience working in a fast-paced environment

• Excellent communication skills

• Attention to detail

• Analytical mind and problem-solving aptitude

• Strong organisational skills

• Team player

• Ability to work in a fast-paced environment with minimal supervision

• A role model for our values: Make things happen, Succeed together, Be the customer and Go beyond

In-house benefits

• A competitive salary benchmarked against a peer group

• 25 days holiday per year + your birthday off

• Opportunities for progression, development and learning new skills

• Free onsite Nuffield Health gym & pool (London) and discounted gym membership elsewhere

• Interbank currency rates on travel money and international transfers

• Our investment in you

We aim to be a ‘people first’ business. We welcome people into the Equals group and aim to grow and develop our talented teams.

Our people are part of one group, we believe in teamwork and celebrating our successes. We strive to embrace our values of ‘Succeed Together’, ‘Be the Customer, ‘Make it Happen’ and ‘Go Beyond'.

We believe in empowering conversations, that’s why we’ve invested in our managers and teams to ensure we bring out the best in each other. We want to put you in the driving seat of your career so you can reach your full potential through growth opportunities and developmental support.

You will join an environment that encourages learning and knowledge sharing. Our managers and leaders will guide you to realise your personal drivers and encourage development of your own motivating career plan.

When you join the Equals Group we help you get more out of your career, to get more out of life.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We operate a hybrid working arrangement where possible, which means that for some roles you will be able to work remotely for some days of the week. However, we still want employees to collaborate in person at both our London and Chester offices, and therefore, candidates will need to still be a comfortable commuting distance from either location for the days you are required to work from or come into the office.

Note to recruiters: We have a preferred supply list and use an ATS portal for CV submissions. Any unsolicited CV's sent directly to hiring managers outside of process will not be subject to a recruitment fee.