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We engage our stakeholders and customers at every point of the design journey, you'll partner with product management, development and design ensuring that the delivery teams are clear about objectives and missions. You'll interpret briefs and requirements into user stories, use cases and acceptance criteria for clarity between yourself and product owners. To be truly agile, it's essential that we work collaboratively across teams, being the all-important link between user needs and business objectives. Your multi-disciplinary squad will focus on specific customer journeys within William Hill Sportsbook products, setting a benchmark for what good looks like, and how to get there. Working alongside other experts in Design, Research, and commercial teams, you'll ensure our business obligations are met whilst never compromising on the user experience. This truly is a unique opportunity to help innovate and drive change within a fast paced and ever-changing industry alongside teammates in the UK and abroad, all creating memorable (but responsible) experiences for customers.
Your portfolio needs to demonstrate evidence of your understanding of Human Centered Design methodologies for both Web, and Native. Our subject matter (betting and gaming) is our passion, so ideally, you'll bring experience in a similar global sports, betting, gaming, media or entertainment company and/or agency (but this is not essential). You'll need to be an expert at working within a design system and utilising pattern libraries for speed and efficiency, whilst also contributing to this system. You'll have the confidence to analyse evidence and knowledge of user behaviours, heuristics and needs to define product and experience strategies for sports. Of course, it's vital that you have experience in a variety of Design tools. A working knowledge of Axure and Figma would be beneficial to hit the ground running. You must genuinely thrive at articulating and presenting solutions to senior stakeholders reinforcing every design decision with data and leaving no margin for error (with confidence). Having some UI skills will be useful, but if you're looking to focus only on UI, this isn't the role for you, however such skills (if strong) would be beneficial, but you’ll enjoy the science as much as the art. It's important that you're confident working within the agile scrum framework to ensure the smooth partnership to communicate deliverables with dev. You'll also need to be familiar with both quantitative and qualitative research methodologies to help drive solutions, and will also understand the benefits to working directly with an independent research team. Be an outstanding communicator. With your depth of skills and knowledge you’re not afraid to voice your opinion, after all you always have data and insight on your side. Your strong interpersonal skills will also help you convey complex systematic design requirements clearly within the organisation and build strong and collaborative relationships with your stakeholders.
We need to see an impressive online portfolio that demonstrates your Design talent. Please include the url in your application alongside your CV. Sorry, no application will be considered without this.
