Business Analyst - AGILITY (Powered by Qureos)

Job Description:

Business Analyst

The Business Analyst is responsible for collaborating with the business unit to understand and analyze business requirements, and with the technical team to develop proposed solutions for a web-based product designed for the Kuwait General Administration of Customs (KGAC) modernization which has about 500 processes and over 50 modules.

Skills Required

• Must be bilingual; English and Arabic
• Strong analytical and management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Ability to transfer business knowledge to technical teams which will also involve proper analysis, documentation and presentation
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
• Good command over English and Arabic language

Education

• Bachelor’s Degree in Computer Application/Engineering/Technology Master’s Degree in Computer Application/Computer Science or equivalent, with an average above 70%
• Business Analyst Certification is a plus and will be given preference

Work Experience

• 5-8 years of minimum work experience is required
• Minimum 2 years’ experience in Customs, Supply Chain Management, Logistics and - - -Transportation Management / Freight Forwarding / Warehousing Domain Knowledge, a must Customs domain experience is an advantage
• Experience using best practices according to BABOK Standards is a plus Proven experience in writing documents using UML, Use Case, User Stories, Activity Diagram, EPIC etc., a must
• Proven experience in translating business requirements into functional specifications

Key Responsibilities

• Handle high demands from the customer as a front facing representative with utmost competence during the various phases and until the delivery of the project in all aspects related to functional deliverables
• Collect, understand, and transmit the business requirements for projects, and translating these into functional specifications and test plans; this includes specifications related to applications, integrations, data migration and reports
• Document workflows and results of business analysis and obtain sign-off from stakeholders on the specifications
• Improve systems by studying current practices and designing modifications
• Collaborate between the customer and the software development team to develop and propose solutions that meet the customer’s business requirements throughout the development lifecycle
• Work amicably with senior QC team members who also function as business analysts for the product
• Maintain best practices
• Be very flexible in timings and travel as req