QA Engineer

Job Description:

Summary of the role:

Are you the next QA Engineer we are looking for?

• You will be able to understand complex systems and software and their interactions at a system level.
• You will understand user and partner interactions with the system and software to ensure a great user experience.
• You will work on all aspects of the development cycle as part of a dedicated scrum team ensuring the quality output of the team meets the organizations expectations by continuously identifying ways to improve quality and efficiency.

In this role you’ll:

• Advocate for Quality
• Develop high quality standards in how work items are written, coded, and validated.
• Increase knowledge of Scaled Agile Framework (SAFe) process and procedure

Domain knowledge:

• Understand how users or partners interact with the system and software, translate business requirements into user interactions, provide feedback to the UX team to ensure a great user experience.
• Contribute to the creation of Features/Stories/Bugs (Work Items)
• Participation in review and sizing of work items to be sure they have comprehensive Descriptions and

Acceptance Criteria

• Ensure proper sizing of all work items to be able to plan and execute.

Delivery of work items.

• Work with your team to correct quality deficiencies, such as improperly defined stories, insufficient unit coverage, lack of negative test cases, lack of performance testing, etc…
• All Amadeus Hospitality and team level ‘Definition of Done’ requirements are met for all work items.
• All artifacts, including test cases, changesets, related documentation, etc. are accurate and properly linked to the User Story or Bug in our system of record.
• The work items meet a level of quality where it is determined by you to be “fit for use” i.e. customer ready.
• The work items have followed accepted development best practices including peer coding, code reviews, and acceptance test driven development (ATDD) to drive clarity in requirements and prevent ambiguity from generating defects and rework. Be a contributor in the software deployments, fully understanding the development and release process
• Creation of monitoring to support new services.
• Participate in the validation and acceptance of work items
• Deliverables progress on cadence throughout iterations and program increment to allow for a smooth delivery cycle

Interactions across the Agile Release Train:

• Open and honest communication of successes, challenges, risks and impediments to the ART and/or Business - - Owners in a timely manner to provide transparency and alignment across the organization.
• Be able to articulate to any audience the functionality of all work items of your team and answer questions related to how it was tested
• Work with other developers & testers on your ART, ensuring Operational Consistency, to be sure that testing best practices are followed beyond your immediate team.

Coaching:

• Assist with coaching and mentoring in the Acceptance Test Driven Development process.
• Coach and mentor other team members on your agile team.

Automation:

• Increase knowledge of the development and maintenance of Automated Test frameworks.
• Participate in automation code reviews.
• Be a champion of quality in all that you do.

About the ideal candidate:

• Education: A bachelor’s degree in Computer Science or related discipline

Relevant Work Experience:

• Minimum of 2 years of Quality Assurance experience
• Excellent verbal and written communication skills
• Exposure to continuous improvement and continuous delivery initiatives, such as DevOps and Lean
• Exposure to ATDD (Acceptance Test Driven Development)
• Familiarity with Lean/Agile methodologies
• Experience working with large complex systems including service-oriented architectures
• Experience with development and coding using automated test tools and frameworks
• Coding experience with object-oriented languages
• Experience with cloud technologies a plus

Business Understanding:

• Current or previous exposure in the hospitality industry a plus

Examples include:

• CRS, CRM, Loyalty, PMS, S&C, RMS, Service Optimization, Distribution, HTNG, Business Intelligence

What we can offer you:

The opportunity to work for one of the world’s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective Skills development and opportunities to try new ideas A global diverse work environment