ServiceNow Test Manager at Methods

Job Description:

Role:

• Reviews requirement specifications and technical designs and provides meaningful feedback
• Creates comprehensive and well-structured test plans
• Works with the test analyst to create test scripts including creating ATF tests
• Estimates, prioritises, plans, and coordinates testing activities
• Manages all test phases and drives defects to resolution
• Manages regression testing where necessary, particularly during platform upgrades
• Stays abreast of developments within the ServiceNow platform and maintains continued professional development NB: Please note that this list is non-exhaustive, and employees and workers may be required to perform such other roles as the Company considers appropriate including for any Associated Company, with prior consultation.

Essential Skills:

• ServiceNow Fundamentals/Sys Admin Certification
• ServiceNow ITSM experience/certification
• Knowledge of software quality assurance methodologies preferably ISTQB qualified
• ITIL experience/certification
• ATF implementation experience
• Strong communication skills that include the ability to write clearly and concisely
• Strong knowledge of the ServiceNow platform and application navigation

Company Benefits

• Choice of MacBook or PC, iPhone
• Holiday: 25 days a year, plus bank holidays, with the option to buy 5 extra days each year
• Pension: 4% employer contribution and 5% employee contribution
• Discretionary bonus: based on company and individual performance
• Life assurance: 4 times base salary
• Private medical insurance: non-contributory (spouse and dependants included)
• Worldwide travel insurance: non-contributory (spouse and dependants included)
• Enhanced maternity and paternity leave after 18 months service
• Wellness: 24/7 confidential employee assistance programme, including counselling
• Social: Parties and social events, and commitment to charitable causes
• Professional development: access to LinkedIn Learning, and discretionary training budget
• Travel: season ticket loan, cycle to work scheme

Interview Process

Two stage process, initial Microsoft Teams video call and then likely face-to-face in London office (2nd stage on Teams considered also if non-local)