Service Reliability Engineer - Multiple Opportunities

  • Australia Only
  • Amadeus Careers
Job Description:

Amadeus

We’re powering better journeys through travel technology at Amadeus. And so can you. Come and work with us to create the new and the unexpected in the world of travel. Here, you can learn from and be part of a global and diverse team of talented professionals just like you. So, join us and be part of a better journey!

… We’re migrating our solutions to the Cloud!

Have you heard about our latest partnership with Microsoft to harness cloud technology?

One of our key projects at the moment is to deploy all Amadeus applications in the Cloud. We are looking for people to ensure that the PaaS setup and capacity evolve in a way that provides the proper level of service to the applications. 

About the Role

The goal of a Service Reliability Engineer (SRE) or DevOps will be to accelerate Application teams’ ability to reliably and consistently deliver applications by developing standardized automation to control, build, and deploy managed services. 

The main responsibility of a Service Reliability Engineer (SRE) is to participate in the successful delivery of the end to end services with agreed SLAs to our customers by leveraging, improving, designing and implementing services that automate application provisioning.

You will:

  • participate to the building of tools and processes to support the infrastructure.
    leverage scripting to build required automation and tools on an adhoc basis.  actively interface with software developers, system engineers, project management and database administrators on projects.
  • Other responsibilities include ongoing issues such as capacity planning, change management, problem management, incident management, release management and performance improvement. You’ll troubleshoot and resolve issues quickly and effectively.  Several positions are opened, and we welcome experienced and more junior profiles.

To be suitable for this role, you will have:

  • A collaborative and proactive approach 
  • The capability to work in a multicultural, global environment
  • Passion about cutting edge technology and staying current with industry trends
  • Great problem-solving skills with the ability to see and solve issues before they snowball into problems

Technical skills and know-how:

  • Hands on experience in Windows / Linux operating system.
  • Expert in one or more programming & scripting languages like Python, bash, Powershell, Javascript, Terraform.
  • Experience with systems and IT operations.
  • Experience in using at least one or more DevOps tools like Jenkins, Ansible, Git, Atlassian Suite.
  • Must have prior experience providing production support for a high availability infrastructure and application environment.
  • Hands on experience working on any public or private Cloud using OpenShift Virtualization.
  • Strong understanding on service management practices, preferably ITIL foundation certified.
  • Understanding of monitoring tools and concepts (Splunk, Promethus, ELK Stack).
  • Understanding of service management practices, preferably ITIL foundation certified.
  • Working knowledge of Databases and or NOSQL datastores.
  • Capacity Planning and performance awareness or experience
  • Understanding of Change Management processes
  • Understanding of Network configuration and basic tools

Why Amadeus?

Amadeus offers you the opportunity to learn and grow and drive your own progression in an exciting and multicultural environment.

Offering an attractive compensation package, flexible working environment and the benefits of being part of a company that operates in 190 countries around the world. Join a company where learning knows no end.

Other Jobs in DevOps & SysAdmins