Navitaire-Business Analyst-Reservations

Job Description:

Summary of the role:

Are you the next Business Analyst, Reservations we are looking for? - - You will work with Navitaire airline and rail customers to define and document business requirements, technical requirements and business process changes.

• You will have close collaboration with customers, industry organizations, and other Navitaire teams to identify and deliver successful, innovative products and solutions that support our customer’s objectives.
• You will be a subject matter expert on travel industry systems functionality specifically in offers, orders, and servicing of travel reservations.

In this role you’ll:

• Provide subject matter expertise within Navitaire on reservation system and booking management Represent the Product Management Team on multiple customer implementation project teams
• Identify new product opportunities
• Perform business and systems analysis for product initiatives
• Document and clarify business requirements and produce detailed Agile/Scrum User Stories
• Contribute to quality assurance efforts by reviewing relevant test cases
• Perform product validation testing of new functionality
• Assist with the creation and update of published customer documentation
• Present functional demonstrations of new and existing software features
• Work closely with Navitaire Development, Quality Assurance, and Support Teams
• Support sales pursuits involving current and prospective customers

About the ideal candidate:

Basic Qualifications:

• Previous experience with travel industry systems and applications such as:
  • Airline reservations systems/PSS
    • E-commerce and internet platforms
    • Airline pricing applications
    • Global distribution systems
  • Previous experience with writing functional requirements, conducting business analysis and/or conducting business process design
  • Knowledge of airline and/or travel industry business processes such as:
    • Offer and Booking Management
    • Fee and Tax Management
    • Airline ancillary products and services
    • Schedules
    • Fares & pricing
    • Inventory & revenue management
    • Industry distribution
  • Excellent verbal and written communication skills
  • Excellent interpersonal and facilitation skills
  • Proven discipline to work independently in a dynamic, fast-paced environment
  • Flexible work schedule; willing to travel (up to 20%)
• Preferred Qualifications:
  • Prior experience with Navitaire's New Skies reservation system
  • Knowledge of travel industry groups, practices and/or standards: NDC, IATA
• Experience with scrum/agile methodology
  • Education: Bachelor’s degree or above.

What we can offer you:

• The opportunity to work for one of the world’s top leading travel tech companies; a company that originated in technology innovation and sees the world with a technology-first perspective
• Skills development and opportunities to try new ideas
• A global diverse work environment

Application process:

The application process takes no longer than 10 minutes! Create your candidate profile, upload your CV and apply. Are you the one we are looking for? Apply now!