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The goal of a Service Reliability Engineer (SRE) will be to accelerate Application teams’ ability to reliably and consistently deliver applications by developing standardized automation to form a common continuous deployment pipeline for functional engineering teams as a whole. Other responsibilities include ongoing issues such as change management, problem management, incident management, performance improvement, and automation/tool development.
The SRE is expected to excel under pressure, work well with others, be self-motivated, and be able to manage short and long term projects. Implementing automation for kick starting, monitoring, management, and support will be a key component of the position. The SRE will actively interface with software developers, network engineers, systems, storage, project management and database administrators on projects and provide support as required. The SRE will troubleshoot and resolve issues quickly and effectively. Good communication and teamwork is extremely important. The role also involves participating in the 24 x 7 pager rotation of the team.
Application Support
Service Automation
Continuous Improvement
Shanghai, Shanghai CN