Lead Product Designer at Healios

Job Description:

Founded in 2013, Healios is a leading specialist digital healthcare company working to empower patients and families affected by mental health, autism and ADHD conditions to support long-term outcomes and wellbeing. Our mission is to bring exceptional healthcare to anyone, anytime, anywhere.

Healios is pioneering the world’s first digitalisation of NHS Mental Health Trust outpatient services, covering multiple complex specialist assessment and psychological intervention services. By digitising entire clinical pathways, we enable children, adults and their family members to receive and seamlessly transition between clinical services from the comfort of their home.

You can find out more about us by clicking here!

Our Team

We are made up of product managers (who work with key internal stakeholders to identify business needs), product designers, user researchers & user experience writers (who identify user needs and design delightful user experiences), programme managers (who work with key stakeholders to deliver/implement initiatives into business as usual) and subject matter (clinical) experts.

The Opportunity

Join our growing product and tech teams to develop our clinical platform collaboratively. We are working in cross functional teams to solve shared objectives. This opportunity is focused on improving the efficiency and effectiveness of our clinicians working with the clinical platform and mentor the designer in the team. At Healios we have in house clinicians, meaning 300 users we can test with on a regular basis. You will have the opportunity to take an active part of product discovery and conduct user research with the support of our user researcher. Together with the product manager and the engineering in your squad you will conduct solution discovery and design solutions that can be tested and measured.

You will have the opportunity to grow the product design function to grow and mature and support and manage designers in the team. Testing design processes, design principles and growing the UI design library.

To be successful in this role, below is what we would need from you:

• Curious person, that is passionate about discovering the root of a problem or opportunity
• Understand that design doesn’t develop in a void, and collaboration is their top value
• Cares about the users deeply, highly empathetic
• Process oriented, knows that good design is an outcome of a good design process
• Excited about growing teams and mentoring designers
• Real passion for supporting people to improve their lives
• A desire to become part of a collaborative environment and share knowledge and learning for the benefit of all
• A curious mind-set that underpins your continuous drive to challenge the status quo for achieving better outcomes
• Well-developed skills in the ability to communicate effectively, orally and in writing, complex, highly technical and/or clinically sensitive information to clients, their families, carer and other professional colleagues both within and outside the NHS
• Flexibility to support our mission of bringing healthcare to anyone, anytime, anywhere
• A commitment to ethical practice and adherence to the highest standards of safeguarding of adults/children

Company Benefits

• 33 days holiday (including bank holidays and closure days)
• Contributory Pension Scheme
• Fully personalised flexible benefits package
• Enhanced family friendly policies
• Flexible, home based role
• Company laptop, plus a personalised home office allowance
• CPD/Growth day per year, plus personal development allowance to invest in your growth
• Bespoke Healios Training, including schedule of monthly CPD for clinicians
• A collaborative culture where curiosity, creativity, experimentation and innovation are fostered
• A highly motivated and energetic team bringing a wide range of talents, experience and knowledge to solve complex challenges
• Autonomy to shape and design world leading clinical pathways that harness the power of combining technology with evidence-based interventions and a human touch
• Opportunities to grow and further develop your professional interests
• A culture that challenges the status quo in pursuit of providing exceptional healthcare and an unrivalled experience for the clients and families we support

Interview Process

• Phone Interview with Talent
• Hiring Manager Interview
• Task & Culture Interview