Job Description:
Petlab Co. is the world’s fastest-growing pet supplement business. Launching in 2018, Petlab Co. is currently on track to drive over $120m in sales in 2022 without any external funding. They have a loyal community of over 120,000+ pets and over 250 thousand owners have had their lives positively impacted by innovative Petlab Co. products. Petlab Co. is a vibrant, fast-moving, and customer-centric team who value and reward high performing players. It is an ideal place for a candidate who is ambitious, hardworking, loves animals, is looking to rapidly progress their career, and would enjoy working in a vibrant environment with smart co-workers and friendly office dogs!
A Day In The Life…
As the CTO at PetLab Co., you will be responsible for creating and executing our long-term technology vision. You will establish a short and long-term roadmap spanning all dimensions of the business, including design, consumer testing, e-commerce, infrastructure, data, personalization, and logistics. And you will develop forward-thinking capabilities to build industry-leading online experiences - valuable to both customers and the objectives of the business.
You'll work alongside our founder and executive team. So, it's important you're a motivated individual who can think and move fast. If this sounds like an exciting prospect to you, we would love for you to join our pack.
Your day-to-day will look a little bit like this…
- Closely partner with Growth, Marketing and Operation management to ensure the technology strategy is aligned with the organization's strategic plan and is reflected in the business development plans
- Utilize creative, thoughtful, and boundary-pushing system development strategies that unlock opportunity (including build vs. buy decisions and system architecture)
- Supervise system infrastructure to ensure functionality and efficiency
- Ensure data privacy and system security compliance for all operations across all geographies
- Structure technology policies, procedures, and standards to ensure organizational success
- Monitor KPIs and IT budgets to assess technological performance
- Use stakeholders’ feedback to inform necessary improvements and adjustments to technology
- Consult with business leadership on potential solutions to customer requirements
- Develop a strong, world-class technical team and technical product development capability
- Build a financially-leveraged team by creatively balancing outsourced resources with home-grown teams across geographies
What You Need…
- Software systems design - Deep understanding of interconnected systems and the cost, performance, and strategic implications of making particular architecture choices
- Software development - Experience building and leading world-class software development teams and processes across geographies
- Systems architecture ownership experience, particularly for a company that has an ecommerce store and physical inventory
- Product management experience
- A sophisticated understanding of how consumer internet technologies work; E-commerce experience preferred
- Data science ownership, and preferably personal background in education & research in data science along with commercial experience in application
- Deep and applied understanding of data storage, architecture, and analysis, including advanced data science techniques
- Successful in owning business results, and knows how to inspire the team to feel empowered and accountable for their decisions
- Ability to step outside your own technical domain and take the “voice” of the customer as input into their direction setting and decision making
- Possesses a solid blend of great technical skills and strong people skills
- Excellent communication skills with an ability to foster an open dialogue among all stakeholders that encourages respectful, honest, and challenging debate about how the world works
- Track record of being an effective negotiator
Company Benefits
- Flexible Working Hours
- Company Equipment
- Get Your Read On
- Employee Assistance Programme
- Pension Scheme
- Enhanced Maternity / Paternity / Adoption Leave
- Puppy Therapy
- Cycle2Work Scheme
- Discount Vouchers & Gym Memberships
- Free breakfast
- Environment
Interview Process
- Meet with one of the founders
- Technical interview
- Meet with other Executive