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We are seeking a talented Customer Success Engineer within our Delivery & Customer Success team, you'll play a vital role in solving some of our customers’ biggest challenges in the energy industry. You’ll be responsible for delivering, supporting and improving complex systems and services for our customers’ by helping customers troubleshoot production issues and configure new assets or deployments on our SaaS platform.
You’ll keep yourself challenged on our wide variety of projects, from short-term proofs-of-value projects through to enterprise deployment. The Support & Implementation Engineer will work closely with our Delivery Managers, who are responsible for customer project delivery, and Product teams, who make up the technical backbone and support for all of our product offerings.
Reports: Lead Customer Success Engineer
Desirable (not essential) skills and experience: