Solirius Consulting - User Researcher at Solirius Consulting

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Job Description:

We’re looking for a User Researcher to join our multidisciplinary team designing and delivering innovative digital products and services for our Government and Private Sector clients.

You’ll be a great listener and communicator with a creative, structured and logical approach towards understanding problems and designing inclusive, human-centred experiences.

We’re specifically looking for a pragmatic team player with an appreciation of both business and user needs, who’s keen to develop their ‘T-shaped’ skills and is not afraid to take on new challenges.

Key Skills/Experience:

User research

You have demonstrable experience of developing and carrying out user research plans that produce relevant insights and evaluation of experiences and outcomes.
You’re experienced in a range of user research methodologies and broader research approaches.
You know how to map and engage with different stakeholder groups.
You understand how to carry out research responsibly and ethically, ensuring protection of participant privacy.
You understand the importance of inclusive research and can demonstrate creative approaches for recruiting a diverse range of research participants.
You’ve worked with other disciplines to define hypotheses and test concepts, helping shape new products, services and experiences.
You’ve managed remote and in-person usability testing throughout the agile development lifecycle.
You’re able to lead and participate in the analysis and synthesis of research data and findings, and communicate insights in an engaging and concise way to engage stakeholders in data-informed decisions.
You can define key metrics and measurements used to evaluate the impact of products and services and inform ongoing enhancements.
You’re able to support and coach teams and stakeholders in the use of a range of user research methods, analysis and synthesis techniques and approaches to presenting and sharing findings.

User-centred design and agile working

You’re able to produce concise artefacts (e.g. personas, journey maps, user stories) to help communicate user and business needs.
You’re experienced at working with agile development teams and stakeholders to co-design and deliver products and services to meet user needs
You advocate for and ensure high standards of usability, accessibility and inclusivity for products and services.
You’ve a detailed understanding and experience of working to the Government Service Standard. (desirable)

Communications and productivity

You have excellent verbal/written, listening and facilitation skills and are confident in communicating with stakeholders at all levels.
You have the technical literacy to understand (at a high-level) technical processes, concepts and constraints.
You have the ability to recognise and work within project constraints, supporting colleagues to ensure delivery of value to the client and their users.
You’re keen to support the development of Solirius’ internal culture, tools, processes and growth opportunities.

Equality & Diversity:

Solirius Consulting is an equal opportunities employer. We are committed to creating a work environment that supports, celebrates, encourages, and respects all individuals and in which all processes are based on merit, competence and business needs. We do not discriminate on the basis of race, religion, gender, sexuality, age, disability, ethnicity, marital status or any other protected characteristics.

Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.