IT Support Analyst

  • UK Only
  • Hunter Selection
Job Description:

My client is looking for an IT Support analyst to join their team, You will be responsible for managing the ticket queue and prioritising according to urgency and importance. You will be responsible for domain management, MDM (mobile device management), and working with Office 365 Suite. There are fantastic opportunities to progress within due to continuing growth and demand for service from their extensive client base! My client is the UK’s leading provider of document processing solutions, working with an impressive portfolio of clients. They are going through a period of transformation and need a skilled problem solver to join their team as an IT support analyst. You will need to have experience with first and second line duties in an It support capacity. This client really values their employees and will be a place where you can stay for years to come and advance your career. You will have experience with the following:

  • Office 365 *Domain management
  • Active directory
  • MDM (mobile device management)
  • Working within an IT or service department
  • Ticket queues

You will be hungry to progress and put your IT skills to good use. You will have access to training courses to advance your knowledge as you progress. This company has a family feel to it and value their people whilst adhering to strict compliance guidelines. You will be working on site 2 to 3 days a week (alternating week by week) You will be an efficient worker, effective problem solver and be able to work within timeframes. The role entails:

  • Domain management
  • Active directory
  • Keep the calls moving through the helpdesk, providing fast resolutions
  • Ticket management: Incidents, Problems, Change and New Requests
  • Regular service update communications

This company, although in the printing industry has a firm commitment to minimise environmental impact as well as offering environmental alternatives to all their clients so you can rest assured that you are driving positive change in an organisation that is large enough to make a significant impact where it really matters.

What you will get:

4 x Life assurance (if in the pension scheme) Enhanced maternity/paternity pay Enhanced sick pay EAP Programme Free parking on-site Cycle scheme Yoga classes Free eye tests for VDU users

This is a fantastic opportunity for an IT support analyst to join a successful business who will support your growth from within. This is an urgent vacancy, so please apply early to avoid disappointment.

To apply please email your CV / resume to robyn@hunterselection.co.uk

Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. Find out more about us and search all our current vacancies at hunterselection.co.uk

Hunter Selection Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the Privacy Policy and Disclaimers which can be found on our website Ref 102380

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